Privacy Policy

1. What personal data we collect

• Account/contact details you provide (e.g., name, email address, phone number).
• Order or service-related information (e.g., SIM/connectivity subscription details) when you contract with us.
• Usage data from your device and browser (including “terminal/device identifiers” and similar data) collected by cookies and analytics/advertising technologies.

2. How we use personal data

• To provide and manage services you request, including customer support.
• To process transactions and manage billing/fulfillment related to specified services.
• To understand site usage and improve our website (analytics).
• For ad-related measurement and marketing where applicable (ads/remarketing).

3. Legal bases and consent for cookies/trackers (APPI)

In accordance with the Act on the Protection of Personal Information and related guidance, we process personal information in a lawful, transparent manner. For cookie-like technologies and similar tracking that involve terminal/device identifiers treated as personal-related information, we provide clear notices and obtain consent when required before using non-essential tracking tools. (Act on the Protection of Personal Information; Personal Information Protection Commission; Guidelines on the Act on the Protection of Personal Information (General Rules).)

4. Sharing and disclosures

We may share personal data with service providers acting on our instructions (e.g., hosting, analytics/measurement, customer support) and with authorities when required by law. We do not sell your personal data.

5. International transfers

If data is transferred outside Japan, we take appropriate measures to protect personal information and ensure transparency in line with APPI requirements.

6. Security safeguards

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, and disclosure.

7. Retention

We retain personal data only for as long as necessary for the purposes described in this policy and for legal/contractual requirements.

8. Your rights (Japan)

• Request disclosure of retained personal data (where applicable).
• Request correction or deletion (where applicable).
• Object to or restrict certain processing where applicable under APPI and related guidelines.

To exercise rights, contact us using the details in Section 10. We may need to verify your identity.

9. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top indicates the most recent update.