Terms of Service

1. Service and product availability

We may describe product/service specifications, availability, and features on the website. We do not guarantee that all products/services are available in all areas or at all times. The specific details applicable to your order are those shown at the time of purchase (including any selected options).

2. Account, use of the site, and prohibited conduct

You agree to use the site lawfully and not to interfere with, disrupt, or attempt to gain unauthorized access to systems. You are responsible for maintaining the confidentiality of any credentials and for all activities under your account.

3. Subscription/continuous services (if applicable)

If your purchase includes subscription services that are treated as “specified continuous services,” we will provide consumers with the required contract/outline documents before or at the time of contract conclusion, consistent with the Specified Commercial Transactions Act framework (Act on Specified Commercial Transactions, Specified Continuous Services, Article 42).

4. Seller/Service-provider information and key transaction terms (online sales/online services)

If you purchase goods or specified services through online ordering, this page and/or your order/confirmation documents will present key seller/service-provider information and transaction terms required under Japan’s Specified Commercial Transactions Act, including matters required by:

• Act on Specified Commercial Transactions, Article 11
• Act on Specified Commercial Transactions, Article 12
• Act on Specified Commercial Transactions, Article 13
• Act on Specified Commercial Transactions, Article 42

For avoidance of doubt, such required information may be provided in the order confirmation screen, the invoice/receipt, and/or the contract terms provided at purchase.

5. Orders, payment, and cancellation/returns/refunds (B2C)

If you are a consumer (B2C), applicable dispute-handling and transaction-term information (including refund/return/cancellation information where relevant) will be provided in consumer-facing documents/terms consistent with the Specified Commercial Transactions Act framework, including:

• Act on Specified Commercial Transactions, Article 11
• Act on Specified Commercial Transactions, Article 12
• Act on Specified Commercial Transactions, Article 13

6. Personal information and analytics/ads

We handle personal information in accordance with applicable Japanese law, including transparency and lawful handling/consent requirements for cookie-like technologies and any collection of personal data (including terminal/device identifiers that may be treated as personal-related information), consistent with:

• Act on the Protection of Personal Information
• Personal Information Protection Commission, Guidelines on the Act on the Protection of Personal Information (General Rules)

Please refer to our Privacy Policy and cookie consent/choices (if applicable) for details on what we collect, purposes, and how you can manage consent.

7. Limitation of liability

To the extent permitted by applicable law, hubssmart.sbs will not be liable for indirect, special, incidental, or consequential damages arising from your use of the site or products/services. Our liability for direct damages shall be limited to the amount you paid for the relevant order, except where liability cannot be excluded or limited by law.

8. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date will reflect the most recent changes. Continued use of the site after updates means you accept the updated Terms, unless otherwise required by law.

9. Contact

Questions about these Terms or transactions can be directed to the contact details below.